FAQ's

Frequently Asked Questions (FAQs)

Your feedback is greatly encouraged to provide the best customer experience. For any questions, email us at browsyshop@gmail.com.

Ques: What products do you sell on Browsy?
Ans: We offer a diverse range of products spanning categories like electronics, fashion, home décor, beauty, and more. Explore our website to discover our collection.

Ques: How can I place an order?
Ans: Simply browse our website, select your desired products, and proceed to checkout. No account creation is required.

Ques: What payment methods do you accept?
Ans: Cash on Delivery (COD) for your convenience.

Ques: How can I track my order?
Ans: Once shipped, you’ll receive a tracking number via email. Use it on our Track Your Order page or contact our support team for assistance.

Ques: How long will it take to receive a tracking number?
Ans: We dispatch orders the next day, so tracking numbers are allocated within 24 hours. Check your email or contact us for updates.

Ques: Will I receive a confirmation number when I place my order?
Ans: Yes, confirmation is sent instantly to your email. (Note: Contact us if you don’t receive it within 12 hours.)

Ques: What is your Return and Refund Policy?
Ans: We offer a hassle-free 7-day return window. If unsatisfied, request a return for a full refund upon approval. Details are in our [Return Policy].

Ques: How do I cancel my order?
Ans: Cancel within 24 hours of placement by contacting support or emailing browsyshop@gmail.com. Shipped orders cannot be cancelled.

Ques: Who can I contact for order issues?
Ans: Email browsyshop@gmail.com or WhatsApp us at +92 341 0884564.

Ques: Can I change my shipping address after ordering?
Ans: No, address changes cannot be made once an order is confirmed. Please verify details during checkout.

Ques: Do you offer Cash on Delivery (COD)?
Ans: Yes! Select COD at checkout and pay upon delivery.

Ques: Is shipping free?
Ans: Yes, free shipping on all orders delivered within Pakistan.

Ques: Why should I create an account?
Ans: No account needed! We provide a seamless experience—order updates and tracking are sent to your email.

Ques: Do you have a physical store?
Ans: We operate exclusively online for a convenient shopping experience.

For further assistance, contact our support team at browsyshop@gmail.com. We’re happy to help!